RETURN POLICY
>Changes within Greece
You have the right to return the product you purchased within 14 working days from the date of receipt. Contact us at 2310 738939 and inform us about the type of change you wish to make. The new product will be sent to the address you will indicate to us from where the product to be replaced will be received (hand to hand change).
The first replacement is free for orders over 50€.
For orders under 50€ the cost of the change is 3€.
It is noted that the product of the change must be in its original condition and packaging.
*In case the product you received is different from the one you ordered or is defective then the return costs are borne exclusively by our company.
>Changes from Cyprus
You have the right to return the product you purchased within 14 working days from the date of receipt. Contact us at 2310 738939 and inform us about the type of change you wish to make.
You make the return at your own charge and by courier of your choice. If the product returns to our company, we send the new product. The cost of the replacement amounts to 7 €.
Please note that the product you are returning must be in its original condition and packaging.
*In case the product you received is different from the one you ordered or is defective then the return costs are borne exclusively by our company.
>RefundsAfter receiving the products you can exercise your right of withdrawal within 14 working days from the date of receipt. We inform the courier Geniki Taxydromiki to pick up the parcel from the address you will indicate to us. When the products return to our company and after checking that they are in their original condition and packaging, we contact you to provide us with your IBAN account number for your refund. We emphasize that in this case, all shipping and return costs amounting to 8€ will be deducted from the amount we will refund you.*A prerequisite for your refund is that the product is in its original condition, ie not used or internally and externally damaged and in its original packaging (inside its box) with proof of purchase.
CANCELLATION POLICY
You can cancel your order in two cases:
A. By removing the product you added to your cart by pressing the "X" button from the quantity option.
B. Canceling your order, if you have completed it and BEFORE it is shipped, by sending an email to [email protected] or [email protected]. You can also call us to cancel your order at 2310 738 939.