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Telephone: 2310 738939

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Return/Cancellation Policy

Changes from Greece



You have the right to return the product you purchased within 14 business days of date of receipt. What you have to do is contact  at 2310 738939 and inform us of the type of change that you would like to do. The new product will be sent to you at the address set you have indicated to us where the receipt of the product will take place Replaced. The first replacement is free as long as your original order exceeded 50€. In the event that your original order was under the amount of 50€ The cost of the change is 3€   which you pay upon receipt.

Note that the returned product should be in its original condition and packaging.

In case the product you received is different from the one you ordered or is defective then the return costs are borne exclusively by our company.


-Changes from Cyprus

For changes from Cyprus, the customer makes the return at his own expense by courier of his choice and is charged with the costs of the replacement amounting to the amount of 7€.    

Note that the returned product should be in its original condition and packaging.

In case the product you received is different from the one you ordered or is defective then the return costs are borne exclusively by our company.  

-Refunds

After receiving the products you can exercise your right of withdrawal, within 14 working days from the date of receipt. If you didn't like it, or in the rare case that you didn't find something else to change, or when changing you didn't find the number and color you wanted, you have the ability refund your. You will just need to have the IBAN of your bank account (which you will find on the first page of your deposit booklet).

We emphasize that in this case, all shipping and return costs amount to 8€, will be deducted from the amount we will refund you. 

A prerequisite for the refund of your money is that the product is in its original condition, ie it is not used or has internal and external damage and is in its original packaging (inside its box) with the proof of purchase.

-CANCELLATION POLICY


You can cancel your order in two cases:

A. Removing the product you added to your cart by pressing the "X" button from the quantity selection.

B. Canceling your order, if you have completed it and BEFORE IT IS SHIPPED , by sending an email to [email protected] or [email protected]. Also, you can call us to cancel your order at 2310 738 939.